Support

Free and unlimited phone and email support

New Magic Australia offers free and unlimited phone and email support for all products. Should you need to contact us for support please consult the contact us page found on this website.  

Direct support files (drivers and updates) from our manufacturers are available as follows:

Please note; Sony Creative Software support (including registration issues) is now handled directly by Sony Creative Software (Support link)

 

Hauppauge Retail TV Tuner Product Windows Drivers

Product Name   Windows 8 32/64Bit   Windows 10 32/64Bit Driver
HVR-quadHD 85.1.58.34237     download12.6Mb
Nova-TD USB2 Version 3.11.31107     download1.9Mb
MiniStick-HD USB2 Version 4.3.5.30297     download890kb
WinTV8 Software ++ Version 35054     download206Mb
WinTV8 User Manual (PDF)       download2.3Mb


Hauppauge Retail PVR Product Windows Drivers

Product Name   Windows 8 32/64Bit   Windows 10 32/64Bit Driver
Hauppauge Capture* (Suit PVR Products)
Version 1.0.33014
    download100Mb
Colossus Version 1.8 (31093)
(driver only)
    download7.5Mb

HD PVR Rocket Firmware (Via PC)* Version 3.1.1.35.37

    download2.3Mb

HD PVR Rocket Firmware (Via USB)* Version 3.1.1.35.37

    download756Kb
HD PVR2 CD Version 1.6 (31045)
(driver and software)
    download261Mb
HD PVR Version 1.7.30059     download4.1Mb


Hauppauge OEM TV Tuner Product Windows Drivers

Product Name   Windows 8 32/64Bit   Windows 10 32/64Bit Driver
HVR-2200 / 2205 - HVR2210 / 2215 PCI MCE  Version 7.9.1.34216     download19.2Mb


HCWClear:
(use only if advised by our technical support department)
Download and run the HCWClear utility and run this to remove the existing WinTV files from the system. Choose "total removal" and put a checkmark in the box for "Search all .INF files for conflicting Bt8xx hardware" and click OK.




Legacy OEM Products

Product Name Vista 32Bit Vista 64Bit Windows 7 32Bit Windows 7 64Bit Driver
HVR-1700 PCI MCE Version 1.51.31310     download6.5Mb
HVR-1100 PCI MCEVersion 2.124.27191.1   download1.3Mb
HVR-1100/1110 PCI MCEVersion 1.401.27274 download1Mb
HVR-900 USB2 MCEVersion 5.10325.28153 download1.4Mb
HVR-1300 PCI MCEVersion 2.124.27191.1 download1.3Mb
PVR-500 PCI MCE Version 2.0.48.25037 download877Kb
PVR-250 PCI MCE Version 2.1.23257 download764Kb
PVR150/150LP PCI MCE Version 2.0.48.25037 download877Kb
NovaT-500 PCI MCE
Model: 9xxx
Version 4.3.272240.0
download 370kb
NovaT-500 PCI MCE
Model: 84109
download687kb
NovaT PCI MCEModel MCE 90002
Version 2.126.28225
download1.4Mb
NovaT USB2 Not S3 Compatible download290Kb