Product Return Request

Australian Residents Only

Submit your request for product returns here. Note that you are responsible for freight costs incurred in returning your item/s. New Magic will cover all costs of returning warranty repairs to your specified return address. Non-warranty repairs will be charged an inspection fee of $150 and return freight at our standard rates. Multiple products can be returned under one RA number.
Your Details:
Your Name:
Company (if applicable):
Your Contact Number (inc area code):
Your Email:
(Optional) Additional email contacts you would like included in all correspondence regarding this return:
Additional Email 1:
Additional Email 2:
Please provide an address attended during business hours for return delivery:
Street:
Postcode:
Town:
State: