Return Authorisation (RA) Request

• Product Details (Please complete all fields)
• Date Issued :18/05/2012
• Product :
• Serial Number or MAC :
• Fault Description :
• Contact Details
• Company/Contact Name :
• Address (for daytime courier deliveries):
• Your Email :
• Contact Telephone :

I agree to be bound by the following Terms & Conditions :

All goods returned to New Magic must have an RA Number printed clearly on the outside of the box (do not write directly on any cartons containing DOA items). Goods must be returned within 30 days of an RA number being issued by New Magic Australia. All goods returned without a valid RA Number will be rejected and returned to sender. All goods returned for warranty must have a specific fault description above (the following descriptions are not acceptable FAULTY, NOT WORKING or DOA). All warranty items NOT distributed by New Magic will be rejected.